Interview transcripts needed?

Transcript Online provides high-quality audio transcripts. On this page you can find further information about the interview transcription process and about how we handle your data. 

We can transcribe your interviews from €2.40 per audio minute. For a clear overview of the costs we recommend you to request a qoute. 

Further information

Prepare interview questions

The interviews must be conducted before transcripts can be made. The preparation of the interview questions is an important part, because it is not desirable to approach the respondents again after the interview.
When drafting the questions, it is good to consider what kind of interview is best. A questionnaire is not necessary for an unstructured interview. Hereby a list of topics is drawn up that should be discussed during the interview. For semi-structured and structured interviews, a questionnaire is written out in advance. The difference here is that the interviewer may deviate from the formulation and order of the questions. In structured interviews, all questions are asked in a predetermined order.

Recording an interview

When conducting interviews it is important to consider how you will record the audio. First of all, it is important to reduce the amount of background noise as much as possible. Recording your audio in a quiet room increases the audio quality thus making it easier to transcribe the audio accurately.  

You can record interviews with different kinds of apps for both Android as Apple devices, for which the use of Audiorecorder for Android and the Voicerecorder for Apple are recommended.

A recorder may be a better option in case you are recording an interview or focus group with a lot of people in a big room.

After recording your interview you can upload it directly via our platform, even from your phone.


Transcript Online delivers transcripts to universities throughout The Netherlands, Belgium and the UK. The following steps give an idea of the transcription process we offer:

  1. First, please request a quote to receive a clear overview of the costs;
  2. Within 15 minutes, we will send the quote to you by e-mail. Note that if your project exceeds 300 minutes audio in total or you requested urgen delivery, we will personally contact you by e-mail with some additional questions.
  3. If you agree with the quote and you do not have any questions regarding the quote, you can start uploading your files right away;
  4. You can complete your payment using iDEAL or creditcard. Payment after receiving your transcripts is only possible for business clients;
  5. Our transcribers will start as soon as possible;
  6. Within the agreed upon delivery time your transcript will be available in Word-format via our website. Important: Download your transcripts within 60 days. We will delete all your audio and transcripts after 60 days.
  7. For business clients: you will receive your invoice through your inbox.

Low-quality audio or unintelligible audioparts?

It may be possible that our trancribers or checkers cannot transcribe words or (parts of) sentences. This can happen for instance because of background noise or problems with your recorder.

Our checkers will make sure to limit the amount of not intelligible words. However, if they cannot comprehend the words or sentences as well, they will mark this text in red with a time stamp within brackets to enable you to fill in the missing pieces.

X: Can you tell me why your interviews …(0:01:30) by Transcript Online?

Or, when the transcriber is not sure whether they have used the correct word: 

X:  Can you tell us why you outsource the transcription process(0:01:30) by Transcript Online?

Of course, our transcribers try to limit this as much as possible. Moreover, the transcript will be checked by our experienced correctors to fill in the blanks.

Important: If the audio quality is very low and our transcribers and checkers cannot run through it on a normal speed, an additional fee will be charged. We will contact you as soon as possible when this is the case.

Transcriptions in Word-format?

All transcripts will be deliverd in Word-format to enable you to easily implement changes in your transcripts if necessary. Moreover, you can easily analyze the transcripts using AtlasTi and NVIVO. 

Confidentiality Agreement

To ensure confidential treatment of your data, your interviews and transcripts will be deleted from our server 60 days after completion of the transcript. Moreover, your interviews are available only to those transcribers actually working on the transcript. 

Clear transcription rates

With us you will not be faced with surprises afterwards. For example, before we start making the transcription we agree on one basic rate. Are you curious about what transcriptions cost you? Then it is best to request a quote.

Additional or special requirements

Although our transcription methods are largely standardized to ensure high-quality transcripts, we are always willing to discuss possible additional requirements to meet your expectations. For this we ask you to contact us beforehand so we can discuss the possibilities. We are reachable by phone +31 102600039 or via Note that additional requests will be charged extra.

Our service

Upload your audiofiles using a protected server
Adjustable trancsripts delivered in Word or RTF-format
Upload your recordings by using your mobile phone
Always an extra quality check
Get a quote within 15 minutes


Give us a call and we can answer your questions right away!

+31 (0) 10-2600039

Protected server
We will send you a Non Disclosure Agreement (NDA) free of charge.

Adjustable transcripts
Changes can be implemented easily, as all transcripts are available in Word-format.

Quote within 15 minutes
You can start uploading your audio files right away.

Upload files using your GSM
Easily upload your audio recordings via our website.

We transcribe audio for

K.P. van der Mandelelaan 110
3062MB Rotterdam

CoC-number: 08092341
Vat-number: NL809140408B01

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