Looking for a reliable partner that can deliver interview transcripts for your doctoral research? Then you have come to the right place! In the past few years, Transcript Online had the honor to be part of scientific research all across Europe. By doing so we have gained lots of experience that enables us to make you a satisfied customer.
At Transcript Online you will have one account manager who will answer your questions, implement your feedback and who makes sure all financial aspects of your project are taken care of in a correct manner.
Outsourcing interview transcripts and the security of your data
The confidentiality of your data is our top priority. In order to ensure respondents you are working with a professional and secure transcription service, we can create a Non Disclosure Agreement (NDA). We will never charge a fee for the NDA. But how do we secure your data?
All employees of Transcript Online have signed a contract in which they declare not to share data gathered from the interviews with third parties. On top of that, you do not have to send your audio files through WeTransfer, but you can easily upload your audio recordings directly on our website.
Uploading audio recordings via a protected server
Since late 2016, Transcript Online has a completely secured environment for both customers and employees, where the files can be stored and accessed. When the transcript is ready to be downloaded, you will receive an email stating that the interview transcript is ready. Then you will be able to access our platform with your email address and an unique 16 characters long password, which can not be changed. By not offering the option to change your password, we make sure that no one can access your data if they retrieve one of your other passwords.
Limited number of eyes
At Transcript Online we make sure that your interview transcripts are only seen by two employees: the transcriber and the quality manager. Once the transcriber has finished the interview transcripts, the transcripts goes on to the next stage. In that stage the quality manager will review the work of the transcriber and makes sure that the interview is transcribed accurately. By doing so, your interview transcripts will not pass more than two employees!
Encrypted HTTPS connection
As you might have noticed, you are seeing a ‘green lock’ in your browser, which means that you are not using a standard HTTP-connection, but an HTTPS-connection instead. Concretely this means that all data going through the platform is encrypted, so that outsiders can not retrieve any information from it.
Want to send in interviews over a longer period of time?
That is not a problem at all. In fact, sending in interviews one by one has some advantages. By starting off with one interview, we can directly implement your feedback in the following interview transcripts. In this way you do not have to manually adjust certain words or names afterwards, which saves you a lot of time!
On the other hand, it also allows you to start off with your analysis right away. By doing so, results from interviews held in early stages can be tested in interviews that follow later on.
Billing interview transcripts through college
Is the organization you work for prepared to cover the costs of making interview transcripts? Then we can also invoice directly to your organization, so that we take away the hassle of paying the invoice first and reimburse it later on. You can enter the billing information after the files have been uploaded on the platofrm.
Besides safety, the quality of the transcripts are of paramount importance at Transcript Online. In order to ensure that high quality transcripts are being delivered, each transcripts is being checked again by our most experienced transcribers after completion.
Do you have specific needs regarding our transcripts? Then you can easily upload an additional Word document, where you can write down your demands. We will make sure we pass on the instructions, both to the transcriber as the transcriber who does the additional check, so your interview transcripts will fully meet your expectations.
And if, for any reason whatsoever, the transcript does not meet your requirements, you can always contact us by chat, e-mail or by phone +31 (0) 10-26000 39. Our team is always open to feedback and, if necessary, make adjustments in the interview transcripts.
Anonymize (company) names
If needed, we can anonymize (company) names in all your interview transcripts. If this is what you are looking for, then please make sure to communicate this in advance. Subsequently, we often change the (company) name to X, so that it is clear a name was being mentioned in the interview.
For larger projects, it is also possible to set up monthly feedback sessions. The possibility exists that one of our employees comes over to your office to discuss the transcripts and collect feedback for further improvements.
For a clear overview of the different types of transcripts we offer, we recommend you to look at the following page: example transcripts. If the standard implementation methods do not fully meet your requirements, then please do not hesitate to contact us. You can contact us through the contact form, e-mail, chat or phone on +31 (0) 10-26000 39. Together we can take a look at what is possible and how we can create interview transcripts that perfectly fits your research.
Customer reviews (mostly in Dutch)
|Upload your audiofiles using a protected server|
|Adjustable trancsripts delivered in Word or RTF-format|
|Upload your recordings by using your mobile phone|
|Always an extra quality check|
|Get a quote within 15 minutes|
Give us a call and we can answer your questions right away!
- Get a quote without any obligation
- Upload the recordings via our protected server
- Pay upfront when you're a student, afterwards when you pay through an organization
- We start working on your interview transcripts
- You can download the transcripts within the agreed delivery term